Privacy Policy for Polo

Effective Date: 1/19/2025

Polo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our app and services. By using Polo, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

  • Account Information: When you create an account, we may collect your name, email address, phone number, college/university affiliation, and profile picture.

  • Listing Information: Details about goods or services you post for sale, including descriptions, prices, and images.

  • Messages: Communications you send or receive through Polo.

b. Information We Automatically Collect

  • Device Information: Your device type, operating system, app version, and IP address.

  • Usage Data: How you use the app, such as features accessed, time spent, and interactions.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Polo app.

  • Facilitate transactions and communication between buyers and sellers.

  • Verify your identity and ensure a safe experience.

  • Send notifications about app updates, promotions, or policy changes.

  • Monitor app usage to prevent fraud, spam, or misuse.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With Other Users: Limited information, such as your name and listing details, may be visible to other users to facilitate transactions.

  • With Service Providers: We may share information with third-party providers who assist us with hosting, analytics, and customer support.

  • For Legal Reasons: We may disclose information to comply with legal obligations or protect our rights, property, or users.

  • During Business Changes: If Polo undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

4. Your Choices

You have control over your information:

  • Update Your Profile: You can edit your account information at any time in the app settings.

  • Opt-Out of Notifications: You can manage email or push notification preferences in the app settings or by contacting us.

  • Delete Your Account: You can request account deletion by contacting us at polo.app.get.paid@gmail.com. Please note that certain information may be retained for legal or security purposes.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement industry-standard security measures to protect your information. However, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Polo is intended for users aged 18 and older. We do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted, and we will notify you of significant changes via email or in-app notifications.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

This Privacy Policy ensures compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where relevant.